Features
Our platform delivers a comprehensive case management solution designed to streamline the way your organisation manages matters, documents and client communication.
Built around the powerful Mayda CMS License, the system includes robust Matter Management, integrated Billing & Payments, secure Document Management, flexible Template Creation and intelligent Workflows & Automation to improve efficiency across your operations.
Advanced capabilities such as AI-powered Reporting, AI Document Drafting, built-in Translation and an Integrated SMS Service further enhance productivity and client engagement.
We continue to evolve and expand the platform with every new release, introducing innovative features and improvements to ensure our case management system remains modern, efficient and ready to support the growing needs of your organisation.
Explore the features below to see how our platform can transform your workflow.
Client Management
Centralise client records and interactions across every matter.
Conflict Check
Quickly identify potential conflicts with automated checking tools.
Custom Case Types
Configure case types to match your firm’s practice areas. Any sector, any practice, we can custom build the content for you.
Data Management
Maintain structured, accurate data across all cases and clients.
Matter Management
Oversee every matter from instruction through to resolution with a centralised area for managing your caseload..
Document Management
Store, organise, and access documents securely from any case.
Template Management
Create and manage templates for SMS, Email, Documents and Calls for structured and reusable content.
AI Document Content Generation
Produce high-quality document content in seconds with Mayda’s integrated document AI tools. Helping you draft letters, summaries, case documents, and more, all based on your case data and instructions.
Bespoke Workflows
Standardise processes within each case type and streamline operations across your entire business.
Custom Data Capture
With complete freedom to design custom fields, structures and data models, Mayda ensures every case includes the precise information your teams rely on.
AI Reporting
Save custom datasets, rerun reports with ease and use our AI Report Prompting Tool to surface insights on demand.
AI Translate
AI tool for translating content into 100+ languages. Highlight text within documents and instantly convert it to another language with Mayda AI Translate.
Billing & Invoicing
Streamline billing with flexible invoicing and real-time financial tracking
Time Tracking
Record billable time easily with built-in tracking tools.
Client & Third Party Communications
Manage all client and third-party communications in one place.
Integrated SMS Service
Send and track SMS updates directly from within the platform.
Calendaring
Track deadlines, hearings, and tasks with integrated calendars.
Email Management
Link and manage emails directly within the relevant matter.